Refund policy

Return and Exchange Policy

If you wish to return or exchange your purchase, we are happy to accept returns within 28 days of you receiving them. Please note, however, that SCORE MORE is unable to provide a refund for any goods that appear to be soiled or damaged in any way. The goods must be in perfect resalable condition with tags attached.

If you continue to use a product after finding a fault, it is assumed that you are accepting the goods in their damaged state and SCORE MORE will not accept them as a return.

If you are returning goods due to selecting an incorrect size and want an exchange for the appropriate size, the goods are returned at the expense of the customer and an additional carriage fee is incurred by the customer.

Goods being returned to SCORE MORE are the responsibility of the sender; we recommend that you obtain a certificate of postage. SCORE MORE will not be responsible for goods lost in transit.

Refunds will be made on receipt of returned goods and credited by the same method as the original payment. You will not be refunded for the cost of post and packaging.

Should there be an omission or error with your order, or in the rare event that goods have been damaged in transit please notify us by email immediately. All shortages and omissions must be reported within 3 days of receipt of order.

 

How do I return my order?

• Returns can be made within 28 days of receiving your order.
• Return items in a saleable, unused, and undamaged condition with all tags attached and in the original packaging.
• Complete the Returns Form included with your order. 
• Securely package your return and send to:

SCORE MORE,  7 Faber Castell Business Campus, Fermoy, Co. Cork P61 XF61

We endeavour to refund or dispatch replacements within 14 days of receiving your return. Return postage costs are the customer’s responsibility.